Discovery Plus Won’t Work On Samsung TV: A Guide To Fixing The App

If your Discovery Plus app won’t work on your Samsung TV, we have created this simple guide to assist you in resolving this issue on your Smart TV with 10 simple changes.

Streaming difficulties with the Discovery Plus app include a black screen, error code messages, screen freezing, intermittent shutting down, and potential troubles with the ‘My List’ area.
There are certain methods you may try to get your Discovery Plus app operating again, such as restarting it, verifying the settings, or erasing any built-up data.

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Why is Discovery Plus won’t work on my Samsung TV?

Discovery Plus Won’t Work On Samsung TV: A Guide To Fixing The App
Discovery Plus not working on my Samsung TV

Network and software difficulties are the most common reasons why your Discovery Plus app isn’t working on your Smart TV.

Network issues on your TV is a result of:

  • Your Home Wifi is malfunctioning
  • The Discovery Plus server is having issues connecting to your network service provider
  • Discovery Plus app is down

Software snags are caused by your web browser. This is due to;

  • You are using a ‘Web Player’ on your computer
  • If you are on a streaming device (and phone or tablet), the Discovery Plus app will be the root cause of the problem

The Discovery Plus app is a streaming service that requires a good internet connection with appropriate speed to work correctly.

If your internet connection is too slow, the app will not be able to stream to your Smart TV.

The Discovery Plus required bandwidth speeds:

  • 0.5 Mbps: Minimum required speed to be able to play
  • 1.5 Mbps: Minimum speed recommended.
  • 2.5 Mbps: Required for an SD quality picture
  • 4 Mbps: Required for an HD quality picture

Another reason why your Discovery Plus app is not working could be because there has been a technical malfunction.

How to fix Discovery Plus when it won’t work?

How to fix Discovery Plus
Fixing Discovery plus

Fix 1. Check if the app is down

If your Discovery Plus app isn’t working on your Samsung TV, it’s possible that the app is down.

Check this first before attempting to address the problem. You can visit this link to see whether Discovery Plus is experiencing any server difficulties.
You may also check their Twitter feed to see if they have tweeted anything relevant to the present situation.

Fix 2. Power reset your Samsung TV

Step 1. Put your Samsung TV onStep 2. Press down on the power button and remove the plug from its power sourceStep 3. Keep your TV unplugged for 30 secondsStep 4. Insert the plug back into its power source and turn it back on

Resetting your smart TV has now been completed.

Fix 3. Stream on a different gadget

Checking to verify if your Discovery app works on your mobile device or computer will indicate that the issue is most likely with your Samsung TV rather than the app itself.

If Discovery Plus isn’t functioning on your TV, smartphone, or any other device you’ve tried, it’s likely that it’s an issue with your WiFi network, or that the Discovery Plus server is offline.

Fix 4. Test your Wifi Network

If your internet is not supplying the adequate speeds necessary for the Discovery Plus app to stream successfully, you will encounter issues.

Using an ethernet cable will provide a direct connection between your Smart TV and your WiFi router, removing any potential signal interference between your device and your router.

Fix 6. Improve the signal from your router

If you tried an ethernet wire and it corrected your Discovery Plus app on your Samsung TV, you may need to move your Wifi network.

Bring it closer to your TV and away from anything that may create a barrier between the two devices.

Fix 7. Reboot your Wifi Router

Rebooting your Wifi router can get rid of any bugs interfering with the connectivity of your devices.

Step 1. Switch your router off

Step 2. Unplug it from its power source

Step 3. Wait for 60 seconds and then plug it back into its powerpoint

Step 4. Turn your router back on

The reboot has been completed and you can attempt to switch your Discovery Plus on.

Software Update on Samsung

Fix 8. Update your Samsungs Software

Step 1. On your Smart TV go into ‘Settings’

Step 2. Select ‘Support’

Step 3. Click on ‘Software Update’

Step 4. Search for the latest version and then ‘Update’Once the update is complete, you can bring up your Discovery Plus app.

Fix 9. Remove the cache from Discovery Plus app

Getting rid of the cache data from the Discovery app on your Smart TV can erase any problems and data build-up that may be corrupted and interfering with the app’s operation.

Step 1. Enter the Settings on your Smart TV

Step 2. Select ‘My apps’

Step 3. Choose ‘Apps’ and then click on ‘Discovery Plus’

Step 4. Click on ‘Clear Cache And Data’

The clearing has now been completed.

Fix 10. Uninstall and Reinstall the app

Deleting and reinstalling the Discovery Plus app on your Smart TV may remove any damaged data that arose during the initial install step or while the program remained on your device.

How to uninstall and reinstall an app on my Samsung Smart TV?

This is a simple process and can be completed quickly as long as you stay connected to the internet;

To Uninstall Discovery Plus:

Step 1. Under the ‘Apps’ section, click on ‘Settings’

Step 2. Find the Discovery Plus App

Step 3. Select the app and then ‘Delete’

Step 4. Confirm this selection

The uninstallation has been successful.

To reinstall Discovery Plus:

Step 1. Get onto the ‘Home’ screen of your smart TV

Step 2. Find the ‘Apps’ opting and select this

Step 3. You can search for Discovery Plus or flick through the apps

Step 4. Once you have Discovery Plus, click on it and select ‘Install’

The reinstallation is now complete.


The Discovery Plus app is ideal for folks who like viewing documentaries and is simple to install on your Samsung Smart TV.

Your Samsung Smart TV may require a short retune, but this should not prevent your Discovery Plus app from functioning.

We hope this tutorial provided you with everything you needed and more to resolve the Discovery Plus not working issue on your Samsung TV.