Are you wondering why your iRobot app isn’t working and why you can’t manage your Roomba remotely without it? Here’s a step-by-step guide to resolving any troubles you may be having with the Roomba mobile app.
We live in the present era of technology, where wireless communication, commerce, and everything in between is feasible. Smart technology is making its way throughout the world, from current mobile phones to vacuum cleaners, and the iRobot Roomba is just one such gadget that makes the tiresome chore of cleaning the house a cakewalk.
The Roomba is meant to run independently, like a quiet cleaning warrior, and can self-charge and even self-clean depending on the model you choose. A big portion of the Roomba’s functionality is linked to the iRobot Home app, which allows you to map out the floor space, examine Roomba vacuum data, establish cleaning routines, and much more.
How to Fix iRobot App Not Working Issue
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Here’s what you can do to get the Roomba app back up and running after exhausting all of the tried-and-true remedies.
Solution #1 – Force Close the App
For iRobot App on iOS:
- To access the home screen on your iPhone, press the Home button or slide up (iPhone X and newer).
- To access the background apps, double-press the Home button (or slide up and hold on iPhone X and newer).
- Move your cursor left and right through the list of apps until you reach the iRobot Home app. Swipe up on the app’s screen to force it to shut.
For iRobot App on Android:
- Head over to the Settings app on your Android phone.
- Scroll down to find Apps or Application manager from the list of services.
- In the app list, scroll through to find iRobot Home and tap on it.
- Press the Force Stop button and confirm your action.
Solution #2 – Check the connectivity
- Ascertain that your phone and the Roomba are both linked to the same WiFi network.
- Test the internet connection with another device to ensure that it is operational.
- For optimum signal reach, position the Roomba and the Home Base docking station adjacent to the wireless router.
Solution #3 – Reconnect Roomba to iRobot App
Step 1: Reset the Roomba
Roomba S & I Series: For 20 seconds, press and hold the CLEAN button on your Roomba. Wait for the bin lid LED light to glow white clockwise.
Roomba 700, 800, and 900 Series: Hold down the CLEAN button for 10 seconds. After that, the robot vacuum will play a reboot tone to indicate that the device is being reset.
Step 2: Uninstall and reinstall the iRobot App
On iOS, locate the iRobot Home icon on the home screen and tap and hold the icon until all app icons begin to shake. Confirm your action by pressing the red uninstall button on the program icon.
On Android, press and hold the app icon until the Uninstall option appears. Similarly, you may delete an app by dragging it to the top of the screen and dropping it on the Uninstall button.
With the Roomba reset done and the app reinstalled, set things up as you would the very first time.
- Start the iRobot Home app and make sure Bluetooth is enabled.
- Set the Roomba’s name and ensure the gadget is within wireless network range.
- Choose the Wi-Fi network to which you want the Roomba to connect, and then input the Wi-Fi password.
- Place the Roomba on its base and press and hold the Home and SPOT Clean buttons simultaneously until a tone is heard.
- Confirm this step on the mobile app and wait for the Roomba to connect to the app.
Although the manufacturer provides plenty of support in the form of frequent updates, the program is not immune to occasional errors and crashes. Several iRobot Roomba owners have stated that the app frequently glitches and even fails to connect with the robot vacuum cleaner; here’s how to solve it all.