Why Is My T-Mobile SMS Not Working: Fix The Message Service Here

Are you perplexed as to why your T-Mobile SMS isn’t working? Is the problem present on both iPhone and Android phones? Don’t worry; this post will explain why you’re having SMS issues and how to resolve them.

T-Mobile US is an American network service provider that operates under the T-Mobile worldwide brand name. Deutsche Telekom owns a portion of the firm, which provides cellular data and phone services. T-Mobile will be the sole owner of Sprint after a successful merger on April 1, 2020.

T-Mobile is the second-largest cellular service provider in the United States, with over 107 million users. Despite having a big subscriber base, many T-Mobile consumers say that their SMS service does not operate on their Android and iPhone smartphones.

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Why my T-Mobile SMS is not working?

Why Is My T-Mobile SMS Not Working: Fix The Message Service Here

If T-Mobile SMS isn’t working on your phone, it might be due to one of the following issues.

  • You have activated T-SMS Mobile’s blocking service.
  • You are sending an SMS to a number that is on the spam list of your smartphone.
  • Your cellphone’s time and date are wrong.
  • You’re using a third-party messaging app that’s interfering with the phone’s default Messages app.
  • Your cellphone’s software is out of date.
  • SMS failure occurs when your telephone has fewer than two signal bars.
  • Your cellphone’s SMS service center number is wrong.
  • Your phone’s storage is running low.
  • Your prepaid account has a low balance.

How do I fix T-Mobile SMS problems?

How do I fix T-Mobile SMS problems?

Try the following troubleshooting steps to fix the T-Mobile SMS sending and receiving issues.

Restart your phone twice

Begin by restarting your phone many times to resolve the T-Mobile SMS problem. Although most carriers consider a single reboot to be sufficient, several T-Mobile users were able to regain SMS functioning by doing so twice.

Wait a few minutes after turning off your phone before turning it back on. When that, after the phone has finished booting up, test and check SMS.

Turn Airplane mode On and Off

Another easy solution to address the SMS issue on T-Mobile is to toggle your phone’s Airplane mode on and off. Swipe down the notification panel on your Home screen and select Airplane mode. Wait a few minutes, then touch on the option again to turn it off. Next, send an SMS to see if the correction was successful.

Add credit to the pre-paid account

Checking your pre-paid account balance may be all that is required to resolve SMS-related difficulties. To send text messages on T-pre-paid Mobile’s plan, you must have an account balance. As a result, add additional credit to your account and see if that resolves the problem.

Clear Messaging and carrier service app cache

Because the Messages app is pre-installed in your phone OS to enable SMS services from any carrier, emptying the app cache may do the work.

Turn off Wifi and Bluetooth to accomplish this. Now, navigate to your phone’s Apps area and choose the Messages app. Then, choose the storage option and delete the app data and cache.

Furthermore, a few T-Mobile customers emptied the Carrier Services app on their phone and were able to reactivate their SMS service. You may easily do so by going to Settings –> Apps –> Carrier Services –> Storage.

Set Messages as your default app

If you installed a third-party messaging app in addition to the default one, you may have set the third-party app as the default messaging app. This causes a clash with your phone’s Messages app and may result in failure.

The repair, on the other hand, is pretty simple. Under Settings –> Apps –> Messages, choose the Messaging app as the default.

Clear up phone storage

One of the most common causes of SMS not working is a lack of storage capacity on your phone. Many cell phones require at least 15% free storage for the Messages app to function properly. As a result, to free up device capacity and test the SMS service, consider uninstalling unneeded apps and media files.

Upgrade phone software

T-Mobile SMS problems are common on certain mobile models. We discovered that it is related to the phone software. If the preceding solutions did not work for you, try upgrading your phone software through the Settings menu and then checking the SMS service.

How do I fix T-Mobile message blocking is active?

How do I fix T-Mobile message blocking is active?
T-Mobile has added phone number-level banning to its service as the problem of SMS spam develops. You may use the service to set filters to your incoming text messages and restrict particular numbers from sending SMS.
T-Mobile may have placed a ban on your number if you are not receiving SMS texts. To resolve this issue, contact a T-Mobile representative and have the message blocking service removed.
Furthermore, you may ban particular people in your phone messaging settings. As a result, it may be worthwhile to verify and unblock any critical numbers that you may have accidentally blocked.

How do I use Google messaging on my phone?

How do I use Google messaging on my phone?

If none of the above options work and T-Mobile customer service is unable to resolve the SMS difficulties, you can install a third-party messaging program. We recommend that you download the Google Messages app from the Google Play or App Store.

Within 30 seconds of starting the Google messaging app, a few T-Mobile subscribers’ SMS began operating again. Because the app has more functions than the standard Messages app, you can continue to use it until you acquire a new phone or your issue is handled by T-Mobile experts.

Furthermore, the Google texts app works well on iPhone, however an Android phone running 5.0 Lollipop or above is required to utilize the program.


This advice should have assisted you in resolving the “T-Mobile SMS not functioning” issue on your Android and iPhone. We recommend that you begin with the simplest troubleshooting methods and work your way up to the more sophisticated ones.

Also, make sure the T-Mobile SMS service center number is listed as +12063130004 in your Message settings; otherwise, you won’t be able to receive or send messages.